Cisco Headset 722 review wireless Bluetooth headset with Webex button and USB-A adapter

Description

Lightweight and Practical Design for Everyday Use

I’ve had the chance to test the Cisco Headset 722 and, honestly, the first thing that stood out was its lightweight and ergonomic design. Weighing just 5.9 ounces, it’s comfortable enough for long workdays or extended conference calls. The dual on-ear leather ear cups feel soft without causing discomfort, while the padded headband adds an extra layer of comfort. I even let a coworker borrow it for one of their meetings, and they commented on how snug yet breathable the fit felt.

Another notable design feature is the 276-degree boom arm rotation. Adjusting the mic to find the optimal speaking position is straightforward, and the flip-to-mute functionality works flawlessly. It’s a small but important detail that adds a lot to the overall user experience. For someone like me, who’s constantly switching between calls and music, having a design that prioritizes ease and comfort is a game-changer.

Audio Performance That Delivers

The audio quality on this headset exceeded my expectations. With a frequency range of 20 Hz to 20,000 Hz, the sound is crisp and clear, whether I’m on a call or listening to music. I tested this on both high-energy tracks and softer acoustic songs, and the dynamic drivers handled them effortlessly. Even during meetings, the voices came through sharp, and background distractions were minimized thanks to the passive noise suppression.

What really impressed me was the voice-activated microphones. The AI technology effectively reduced the noise from my surroundings, even when my dog decided to bark mid-call. This feature, combined with the 23-hour battery life, makes this headset ideal for hybrid work setups or busy professionals who need reliability throughout the day.

Highlights

• Lightweight and ergonomic design ensures all-day comfort.
• Crisp and clear sound with a wide frequency range of 20 Hz – 20,000 Hz.
• Voice-activated microphones minimize background noise effectively.
• Flip-to-mute mic boom adds convenience during calls.

Compatibility and Connectivity Features

Connecting this headset was seamless. It pairs effortlessly with Bluetooth 5.0, and I had no issues with the 10-meter Bluetooth range. I tested it with my laptop, smartphone, and even a tablet, and the connection remained stable across all devices. The option to connect two devices simultaneously is another key benefit, making it easier to switch between my phone and computer without any interruptions.

Additionally, the USB-A HD Bluetooth adapter adds versatility for those who prefer a wired connection or want to ensure a more stable setup. It’s also worth mentioning that the headset is optimized for Webex and other Cisco devices, which is great for people deeply integrated into the Cisco ecosystem. However, it works just fine with non-Cisco devices, too, so you’re not limited in any way.

Favorable Aspects

• Dual-device pairing makes multitasking smooth and hassle-free.
• USB-A HD Bluetooth adapter ensures adaptability across various setups.
• Optimized for Webex, but offers excellent compatibility with other platforms.
• Bluetooth 5.0 provides strong and stable connectivity.

Areas for Improvement

While the headset shines in many areas, no product is without its flaws. Here are a couple of weaknesses I noticed:

• The lack of water resistance makes it less suitable for outdoor use or workouts.
• While the Webex button is a cool addition, it feels a bit redundant if you’re not a frequent Webex user.

Including some level of water resistance would have been a thoughtful touch, especially for people who might use the headset during commutes or in unpredictable weather. And as for the Webex button, its utility depends entirely on how integrated you are with Cisco’s ecosystem.

Competing Products

In comparison to products like the Jabra Evolve2 65 or Logitech Zone Wireless, the Cisco Headset 722 holds its own in terms of audio clarity and battery life. The Jabra Evolve2 65 offers active noise cancellation (ANC), which the Cisco headset lacks, but it doesn’t have the same seamless integration with platforms like Webex. Meanwhile, the Logitech Zone Wireless is geared more towards casual users, and while it’s a solid option, it doesn’t match the professional-grade voice clarity of the Cisco headset.

Where this headset excels is in its business-focused features like AI-powered microphones and dedicated call controls. However, if ANC or water resistance is a priority, you might want to consider the alternatives.

Cost-Effectiveness

Looking at the price-to-quality ratio, this headset feels like a smart spending choice for professionals. While it’s not the cheapest option out there, the premium audio quality, robust build, and business-oriented features justify the investment. If you’re someone who spends a significant amount of time on calls or in virtual meetings, the long battery life and comfortable design more than make up for the cost.

This headset is best suited for individuals or teams who prioritize clear audio, seamless integration with business platforms, and long-lasting comfort. If that description fits you, this might just be the best investment for your work setup.

Additional information